Freqently Asked Questions

Updated Tuesday November 12, 2019 by ADMIN.

Q: How do I register for a league? 

A: Registration for league play opens in August for new teams. Pre-registration for league teams opens earlier.

Q: I can't login to the SSPlay website, my password doesn't work, I forgot my email.

A: Request a password reset within the app. An email will be sent to you to reset the password to anything you prefer. If you are unsure which email the website accepts email volleyball@cochrane.ca for confirmation or your registered email.

Q: I can't login to SSplay mobile app.

A: You must use the email and login that you use for the website. Contact volleyball@cochrane.ca to retrieve your login credentials. Once you login to Siplay on your mobile you should see your team(s). P.S. YOU MUST LOGOUT AND LOGIN AT THE BEGINNING OF A NEW SEASON TO RESET YOUR TEAMS.

Q: How do I enter scores/results to my Team Website on SSPlay?

A: Login to your TEAM website 

  • ​Select Results
  • Post your Results as a Win = 2, Tie = 1, Loss = 0
    • (Win = 1 point for each game in the match or 2 points)
  • Rankings will be accurate based upon the Win, Tie, Loss input. 
  • Enter your scores immediately after games to accurately and quickly update your standings.
  • Enter results even if you lost. If you do not enter results, your standings will not be accurate; SSPlay will not know your team played.

Q: How do I enter my scores/results into the Mobile App SSPlay?

A: Download from the app store.

  • Login to SSPLAY with your existing account login. Request your login credentials from volleyball@cochrane.ca if you don't have the correct login.
  • Home screen will show you a scrolling schedule with your past, current and future games.
  • Tap inside the 'Game Detail' box for the date you want to enter results
  • Game Detail screen, Tap LIVE
  • You will see your team and your opponents team
  • Tap 3 white dots, right hand side of red bar
  • Tap Edit Score
  • Tap default number
  • Enter score, choose one of the following 2,1,0
  • OK
  • Save
  • You have entered your score for that game!